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PMI PMO-CP Exam Syllabus Topics:

Topic
Details

Topic 1

Defining the PMO Headcount and Competencies: In this module, PMO managers and HR professionals will focus on determining the appropriate headcount for the PMO and defining the necessary competencies for its staff.

Topic 2

Defining and Balancing the PMO Mix of Functions: This module focuses on helping PMO managers and project management professionals define the appropriate mix of functions for the PMO. It covers how to balance strategic, governance, and support functions within the PMO to ensure it delivers maximum value to the organization.

Topic 3

Defining PMO Key Indicators and Measuring Performance: This module teaches PMO managers and performance analysts how to define key performance indicators (KPIs) for the PMO.

Topic 4

Collecting Stakeholders' Expectations: In this module, PMO managers, project management professionals, and business analysts will learn how to effectively gather and understand the expectations of various stakeholders. This includes identifying key stakeholders, capturing their needs and expectations, and aligning those with the goals of the Project Management Office (PMO).

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PMI PMO Certified Professional Sample Questions (Q91-Q96):

NEW QUESTION # 91
What is the minimum recommended value for the Expectation Adnerence Indicator?

A. There is no recommended value, but the lower the Indicator, the greater the risk of not reaching the expected financial return for the PMO.
B. At least 80%.
C. Between 70% and 80%.
D. There is no recommended value, but the lower the indicator, the greater the risk of not reaching the set of stakeholder expectations.

Answer: B

Explanation:
The Expectation Adherence Indicator is a measure used to track how well a PMO is meeting the expectations set by its stakeholders. A minimum recommended value of at least 80% ensures that the PMO is aligned with its objectives, reducing the risk of not meeting stakeholder expectations. Falling below this threshold increases the risk of failing to meet these expectations, which could lead to dissatisfaction and a diminished perception of the PMO's effectiveness.

NEW QUESTION # 92
How has the PMO VALUE RING been created?

A. In collaborative research work, with the participation of dozens of PMO professionals from different countries.
B. With the investment of a global software company.
C. From the work of a renowned expert.
D. With the participation and encouragement of a renowned global institution.

Answer: A

Explanation:
The PMO Value Ring methodology was developed through collaborative research involving PMO professionals from various countries. This collective approach ensured that the methodology was grounded in diverse insights and best practices, making it a robust tool for guiding PMOs in improving their functions and delivering value to organizations.

NEW QUESTION # 93
Which of the following actions would not be recommended to Improve the result of the PMO ROI?

A. Reduce PMO costs and modify selected functions for the PMO.
B. Expand the scope of projects under the PMO mandate.
C. To evolve the maturity of the functions selected for the PMO and to develop the competencies of the PMO members.
D. Allow the PMO to take a more strategic approach, focusing on the business of the organization.

Answer: B

Explanation:
Expanding the scope of projects under the PMO mandate is generally not recommended to improve PMO ROI unless there is clear alignment with organizational strategy. Increasing the scope without careful planning and additional resources may lead to overextension, resource strain, and potentially negative impacts on overall project outcomes. Instead, focusing on reducing costs, improving functions, and increasing the maturity of the PMO are more effective actions to enhance ROI.

NEW QUESTION # 94
What is the relationship between the competencies required (or a PMO professional, and the PMO functions?

A. All competencies identified in the PMO VALUE RING methodology are Important for all PMO functions, and all PMO professionals must develop them in a balanced way.
B. Each PMO function will require different competencies, among those Identified In the PMO VALUE RING methodology. Some of them may or may not be necessary.
C. All the competencies Identified in the PMO VALUE RING methodology are important for all PMO functions, but with different relevance for each function.
D. Each function will require technical and behavioral skills, which must be present in all professionals working in the PMO.

Answer: B

Explanation:
The PMO Value Ring methodology recognizes that different PMO functions require specific competencies.
While the methodology provides a comprehensive list of competencies, not all of them are equally important for every function. Depending on the function being performed by the PMO, certain competencies may be essential, while others may be less relevant or even unnecessary. This flexible approach ensures that PMO professionals focus on developing the skills most critical to their roles and responsibilities within the specific context of their PMO's functions.

NEW QUESTION # 95
What factors directly influence the calculation of the PMO ROI?

A. The maturity level and the Competency Adherence Indicator of each function.
B. The performance and maturity level of each function.
C. The maturity level of each function, and the Stakeholders Expectation Adherence Indicator.
D. The Stakeholders Expectation Adherence Indicator of the stakeholders, and Competency Adherence Indicator of each function.

Answer: B

Explanation:
TheROI (Return on Investment) of a PMOis directly influenced by theperformanceandmaturity level of each functionwithin the PMO. A high-performing function that has achieved a high level of maturity is more likely to contribute positively to the organization's overall success, thereby improving the ROI. The maturity level reflects the sophistication and effectiveness of how the PMO functions are managed, while performance indicates how well these functions deliver value to the organization.

NEW QUESTION # 96
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